Using this website

This website is run by the Culture Essex, part of Essex County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 200% without the text spilling off the screen
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website displays links to external websites. Some of these websites are not fully accessible.

Feedback and contact information 

Contact our team to request a different format. This could be an accessible PDF, large print, easy read, audio recording or braille.

Email: Accessibility@essex.gov.uk

We’ll consider your request and get back to you within 20 working days.

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. Contact our team if you find any problems not listed on this page.

Email: Accessibility@essex.gov.uk

We’ll consider your request and get back to you within 20 working days.

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person 

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility 

Essex County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we’re doing to improve accessibility 

We are currently working with internal teams and external suppliers to improve accessibility on www.cultureessex.co.uk and its connected services.

We will continue to monitor accessibility using automated and manual checks.

Preparation of this accessibility statement 

This statement was prepared on 18th March  2024.